Pay / Report / Apply

Do you need to apply for a permit, pay or contest an infringement notice, or report an issue? We're here to help.

Make a payment

Pay your rates

There are several ways to pay your Glen Eira City Council rates, including online, BPAY, phone and direct debit. Pay online below or view other payment options.

Parking infringement

Pay your infringement online below. If you would like to view more payment options, or contest an infringement, use the information link below.

Renew pet registration

Renew your pet registration here. For more payment options view more information below. If you are registering a new pet, view more information to access the Animal Registration form.

Pay an invoice

There are several ways to pay your Glen Eira invoice for facility bookings, open space bookings, child care, aged care, community services, including online, BPAY, phone and direct debit. Pay online below or view other payment options.

Request an infringement review

Appeal a parking infringement

You have the right to contest an infringement. The application should include documents to support your grounds for review if applicable. For example, letters from doctors or police reports.

Appeal an animal infringement

Failure to register an animal could result in an infringement notice. You can submit a request to appeal an animal infringement if you meet circumstances

Appeal a local law infringement

Damage or destruction to, interference with Council roads or failing to obtain a permit under our Local Law are common examples of local law infringements.

Appeal a public health infringement

You could receive a public health infringement if your business fails a health inspection or you have not registered your business.

Appeal a planning infringement

Planning permits have specific guidelines that could result in an infringement if breached.

Building

Demolition consent request - Section 29A

When you apply for a building permit to partly or completely demolish a building, you may need consent to the demolition. This is called Section 29A consent.

Building plan request

Do you need access to plans of your building or property? You can apply online for a range of building plans and documents.

Point of discharge report

Complete a Point of Discharge report for building work that involves a stormwater drain.

Vehicle crossing permit

A vehicle crossing is a constructed pathway that extends from the edge of the road pavement to the property boundary.

Building materials on a nature strip permit

A building materials permit is required when you require to place building materials such as bricks and timber on a naturestrip or roadway.

Skip bin permit

You must get a permit before putting an industrial waste bin or skip on council land. We assess each permit application individually, based on things like public safety, drainage and potential damage to roads.

Work zone permits

A works zone is a parking restriction which provides for a dedicated area on the road carriageway in which only construction vehicles can park.

Occupation of Council land or road permit

You must obtain a Permit to occupy a Council Land or Road to carry out any works or activities. We assess each Permit application individually, based on things like public safety, drainage and potential damage to roads.

Other building permits

For other permit applications in relation to building in Glen Eira.

Rates

Pay your rates

There are several ways to pay your Glen Eira City Council rates, including online, BPAY, phone and direct debit. Pay online below or view other payment options.

Land information certificates

If you are selling your property, you will need a Land Information Certificate. This provides information about property valuations, rates and charges raised and any other property related charges.

Rubbish and recycling

Hard rubbish, branches and cardboard collection

Your household can book up to three free collections (of each service) per financial year.

Report dumped rubbish

Dumping rubbish on public land without permission is considered littering and may attract a $250 fine. Report dumped rubbish so it can be collected.

Report a missed bin

Use our online request system to report a missed bin.

Skip bin permit

You must get a permit before putting an industrial waste bin or skip on council land. We assess each permit application individually, based on things like public safety, drainage and potential damage to roads.

Repair damaged bin

Use our online request system to repair a damaged bin.

Parking and cars

Residential parking permit

You can now apply for a new residential parking permit online. Only new applicants can apply online for a residential parking permit. Before applying online, you must read our Residential parking permit conditions.

Report illegally parked vehicle

If you see an illegally parked vehicle, you can report it to a parking officer or lodge a report online.

Report an unregistered or abandoned vehicle

Remember that on a public road, anyone can leave their vehicle anywhere as long as it is registered and it is legally parked. Report an unregistered or abandoned vehicle online.

Animals

Register your pet

Registration is one of the most important things to think about when you get a pet. We require registration by law.

Renew your registration

You’ll receive your registration renewal notice in March. It will include a new tag, which you must attach to your pet’s collar.

Report your lost cat or dog

If your animal is registered and wearing its Council tag, we can return it to you in most cases as long as we can contact you. Please check our lost and found pet register before reporting your lost pet.

Urban planning

Pre-application advice

Do you need answers to key questions before applying for your planning permit? Perhaps you're unsure about something. Apply for pre-application advice to ensure your application is ready to go.

Planning information request

Do you want to know if you need a permit to run a home hairdressing salon? Maybe you want to build a verandah at the back of your home. If you want to ask a question and get an answer in writing, you can complete a planning information request.

Search and copy request

Do you need a copy of your plans to amend your permit? A search and copy request allows you to access old permits or endorsed plans.

Secondary Consent

If you want to make minor changes to approved plans, you may need to apply Secondary Consent Amendment.

Extension of time

When we issue a planning permit, there are specified time frames in which you must start and finish your development. Under some circumstances, you can apply online for an extension of time if you need longer.

Submitting Condition 1 and other plans

Now that you have your planning permit, you may need to submit plans or reports for approval before the development can start or you can start the use.

Engineering

Vehicle crossing permit

A vehicle crossing is a constructed pathway that extends from the edge of the road pavement to the property boundary.

Point of discharge report

Complete a Point of Discharge report for building work that involves a stormwater drain.

Asset protection permit

You must get an Asset Protection Permit before you start any building or demolition works. The only exception is minor building works valued at less than $5,000 and not involving masonry structures and demolition.

Building over easements and drains

If you want to build over an easement or drain, please take care to ensure you get the right permit.

Asset consent permit

We control and manage local roads that are on our Road register and parts of arterial roads from the back of the kerb to the building line, as per the Road Management Act 2004.

Family and children

Book occasional care

If you're using our service for the first time, please complete our Occasional Care enrolment form before you book online. You must do this before you leave your child at our service.

Family day care

To apply for family day care, you must complete our online request. Please see our Family Day Care page for the entire process, from checking for vacancies to being offered a place.

Four-year-old kindergarten

We operate a central enrolment system for four-year-old children at 15 community-based kindergartens in Glen Eira. You have the option of using privately managed children's services, early learning centres and schools.

Early learning centres

Our caring team's in Caulfield, Carnegie and Murrumbeena create a warm and inviting environment for your child to learn, make friends and have fun.

Change of kindergarten enrolment

If your circumstances change and you need to change your contact details, alter your preferences, cancel or defer your application.

Grants and awards

Student Achievement awards

Our Student Achievement Awards program recognises outstanding achievement by students from secondary schools within Glen Eira. Nominations for Student Achievement Awards open on 17 July. All entries close on 16 August 2019.

Citizen and Community Group awards

We offer several citizen and community group awards, which recognise the contributions of Glen Eira residents and groups to the local community.

Volunteer Recognition program

Would you like to recognise a volunteer for their amazing efforts in the Glen Eira community? We encourage not-for-profit community based groups or organisations to nominate volunteers for a certificate of appreciation, presented during National Volunteer Week, beginning on 20 May 2019. Nominations opened on 4 February and closed on 8 March at 5pm. Nominations are now closed.

Community grants program

Our Community Grants Program is our way of supporting your organisation's service to the community. We offer grants through one of two funding streams to help with your project, activity or event. Applications are now closed.

Facility hire grants

We offer facility hire grants to help community organisations, groups and schools to undertake activities across Glen Eira.

Youth excellence grant

Our Foundation for Youth Excellence program recognises young people for excellence in creative and performing arts, education, leadership or sport.

Business

Footpath trading permit

Footpath trading is an important part of local retail culture which enhances the atmosphere of our community. Under local law, you need a permit to place advertising signs, goods, tables, chairs, windbreaks or associated furniture on footpaths.

Mentoring for business

Our Mentor Partners Program provides support and guidance to help you develop your small business. It’s a joint initiative between the Glen Eira City Council and Kingston City Council.

Youth

Sound of Glen Eira

Sounds of Glen Eira is a free music event for young people created by young people, namely the Youth Leadership Team — a group of dynamic young people aged 12 to 21.

Youth Art Exhibition

The Youth Art Exhibition is your chance to see the amazing talents of emerging young artists in the City of Glen Eira. Register your interest now.

Youth Leadership Team

Our Youth Leadership Team is the ideal platform for aspiring leaders of the future. Joining a team of 12 volunteers, you'll organise major Glen Eira youth events and get valuable training in leadership and event management.

Youth excellence grant

Our Foundation for Youth Excellence program recognises young people for excellence in creative and performing arts, education, leadership or sport.

Sports and leisure

Multipurpose sporting facilities hire

We have several multipurpose sporting facilities available for hire in Glen Eira. They're designed to accommodate a range of sports, including small-sided soccer, handball, futsal, basketball and netball.

Others

Freedom of information

The Freedom of Information Act 1982 (Vic) (Act) gives you the right to access Glen Eira City Council documents, subject to exemptions. You also have the right to ask us to change or remove incorrect information about you.

Adjoining owners details

Building works can have an impact on adjoining properties. To ensure that works don't affect or damage adjoining properties, you may need to request your neighbours' details for protection works.

Filming permits

To apply to film in Glen Eira, please download and complete our application form.

Street parties

We’re happy for you to organise a small street party, but you need our consent in the form of a Local Law permit (also known as a Street Party Road Closure Permit) to close the road.

Street performers and buskers permit

Apply to busk in Glen Eira by downloading and completing the application form.