Due to the COVID-19 restrictions

our Customer Service Centre at Town Hall is closed. We are still receiving and responding to requests and questions via phone and through online channels. Find out more about COVID-19 and what Council is doing in our COVID-19 services update.

Planning compliance

The Planning and Environment Act in conjunction with the Glen Eira Planning Scheme help us to regulate land use and protect the environment. These allow you to report situations when you suspect things are not right, and they give us the authority to investigate.