Our phone lines will be unavailable from 2pm Wednesday 29 May due to a phone system upgrade.

You can contact us via live-chat on our websites, email or visit our customer service centre or council facilities. We anticipate the phone lines will be back online by start of business on Thursday 30 May. 

Search for lost or found pets

If you have lost a pet contact us on 9524 3333 or complete the report your lost dog or cat online form.

If your animal is registered and wearing its Council tag, in most cases your animal may be easily returned, if we can contact you.

If your animal is not registered or wearing its Council tag and we cannot obtain your details through a microchip, then your animal may be taken to the RSPCA in Burwood East. In the case that your animal is not registered, you must register the animal before it can be released to you. A fine may also be imposed.

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