Town Hall works:

We’re renewing the Service Centre entry at Glen Eira Town Hall. Weekday works from February to May will change how you enter the building. Follow onsite signage or read more here: Town Hall upgrades.

Supporting carers

Are you caring for someone in your family or maybe a friend or neighbour? Many people don’t see themselves as carers. There is a range of support services, activities, training and events available to carers from government, service providers and community organisations. 

On this page

Some of these services available in Glen Eira to unpaid carers are listed below.

Many people don’t see themselves as carers. Carers perform an important role in our community by looking after or helping someone who needs support.  Anyone can be a carer, to find out more, visit the Carer Gateway website.

Carers Gateway

Connecting carers to support and services

Through the Australian Government’s Carer Gateway, carers can now access a range of support and services to help manage their emotional health and wellbeing.

No matter where a carer may live, a flexible workforce of service providers are available to ensure carers have access to the support and services they need.

Online coaching, counselling, emergency and planned respite, peer support and financial support through Carer Directed Support Packages are some of the services available through Carer Gateway.

For more information or advice on the supports and services available, contact 1800 422 737 Monday to Friday between 8am and 5pm local time, or visit Carers Gateway's website.


Carers Victoria

Carers Victoria is the peak body representing all unpaid carers in Victoria. They provide educational workshops, programs and events for carers and service providers across the state. To find out more visit, Carers Victoria's training and events webpage.  

Become a member of Carers Victoria. Membership is free for carers and supporters and gives you access to the latest news, exclusive invitations to events, discounts and opportunities to create real change. To find out more and join, visit Carers Victoria's Become a member webpage

Sign up to Carers Victoria’s monthly eBulletin The Voice to stay informed about the latest news for carers. To sign up, visit Carers Victoria's eBulletin webpage.

To find our more, contact 1800 514 845 or visit Carers Victoria's website.


Alfred Health Carer Services

Alfred Health Carer Services is an advisory and support service for carers located in Melbourne’s south. Alfred Health Carer Services assist with:

  • information and resources
  • identifying helpful services in or outside the home
  • providing support to manage your own health and wellbeing.

If you’re new to caring or have only just discovered carer support they can help. During the year a range of events and activities are run for carers, including events for young carers. To get the latest news to subscribe to their newsletter.

For more information or advice on the supports and services available, contact 1800 512 121 or visit Alfred Health Carer Services' website.


Victorian Carers Recognition Act 2012

In all the planning and work we do with carers, we comply with the Victorian Carers Recognition Act 2012 and its supporting charter, the Victorian charter supporting people in care relationships.

The Act

The Victorian Carers Recognition Act 2012 officially recognises care relationships and the role of carers in our community. It also acknowledges the unique knowledge that carers have about the person in their care.

For more information:

The charter

The Victorian charter supporting people in care relationships (DOCX, 68KB) encourages organisations to better respect the important role of carers. It also outlines:

  • principles related to carers, care relationships and people being cared for,
  • a clear definition of a carer,
  • organisations affected by the Act.

For a summary of the charter, download What the Carers Recognition Act says (DOCX, 51KB).


Carer support and resources