Victorian Bushfire Emergency

The 2019/2020 Victorian Bushfire Emergency is currently affecting communities across the state. We will continue to keep you updated on our efforts to support communities affected by bushfires. To find out more and how you can support the Victorian Bushfire Appeal, visit our Victorian Bushfire Emergency page.

Hard rubbish collection

We collect hard rubbish on your regular bin collection day. You need to make your booking before midnight the previous day.

How do I book a collection?

Bookings can be made from one day to one week in advance. To book a collection use the button below or contact our customer service team.

What can I put out in hard rubbish?

  • furniture, electronic equipment (size of a DVD player or larger) and appliances
  • up to one cubic metre of carpet
  • whitegoods (fridge doors must be removed)
  • mattresses
  • up to 10 small pieces of timber.

We may not collect everything at once. Separate trucks are used for different items.

We cannot collect:

  • car parts, batteries or tyres
  • gas bottles
  • chemicals or liquids
  • paint or oil
  • commercial or business waste
  • waste material from construction or demolition (timber, bricks, concrete, etc)
  • heavy items that can't be lifted by two people
  • broken glass
  • asbestos

Size limits:

  • Maximum of four cubic metres of hard waste.
  • Maximum length or height of two metres for single items.
Hard rubbish size limits