Hard rubbish collection

We collect hard rubbish on your regular bin collection day. You need to make your booking before midnight the previous day.

How is COVID-19 impacting our waste services?

Waste collection services will continue to operate during the COVID-19 restrictions according to your collection schedule.

However, these may occur earlier than usual on your collection day. This is to minimise the risks of community transmission of COVID-19 amongst frontline waste collection staff.

For further information on noise generated by kerbside waste collection, visit the EPA Victoria website.

How do I book a collection?

Bookings can be made from one day to one week in advance. To book a collection use the button below or contact our customer service team.

What can I put out in hard rubbish?

  • furniture, electronic equipment (size of a DVD player or larger) and appliances
  • up to one cubic metre of carpet
  • whitegoods (fridge doors must be removed)
  • mattresses
  • up to 10 small pieces of timber (including fence palings, less than 2 metres long)

We may not collect everything at once. Separate trucks are used for different items.

We cannot collect:

  • car parts, batteries or tyres
  • gas bottles
  • chemicals or liquids
  • paint or oil
  • commercial or business waste
  • waste material from construction or demolition (timber, bricks, concrete, etc)
  • heavy items that can't be lifted by two people
  • broken glass
  • asbestos

Size limits:

  • Maximum of four cubic metres of hard waste.
  • Maximum length or height of two metres for single items.
Hard rubbish size limits

The items and materials collected through the hard rubbish stream are directed to specialised facilities for further processing and recycling. The residual waste that is left behind from these processes is disposed at landfill. Materials like carpet and timber cannot be recycled.