Residential households can book up to three free collections (of each service) per financial year — so, you can receive three hard rubbish collections, three bulk cardboard collections and three bundled branch collections annually.
Hard rubbish, branches and cardboard
Booking a collection
Your household can book up to three free collections (of each service) per financial year — so, you can receive three hard rubbish collections, three bulk cardboard collections and three bundled branch collections annually.
This includes residents who live in apartment blocks that are not serviced by Council for their kerbside waste (ie. do not have Glen Eira bins). Please also check with your property manager or owners corporation, as some properties have additional rules in place about where to place rubbish and on which week of the month.
How to book
Step 1: Check your items for collection meet our guidelines.
Step 2: Book online for hard rubbish, bulk cardboard or bundled branches collections or contact us on 03 9524 3333.
Step 3: Once you have submitted your booking, place your items out the night before the collection day.
Please note:
- Using a different nature strip. Please specify at the time of booking if your items will be left on a different nature strip, not directly out the front of your property address.
- Double check the guidelines below. If you place any non-compliant items out or if your collection is over the cubic metre size limit, your whole collection may be rejected.
- No batteries or items with embedded batteries. Batteries should be removed from all items before disposing in hard rubbish. Items with embedded batteries should be taken to a waste transfer station and will not be collected in hard rubbish.
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Hard rubbish |
Bulk cardboard |
Bundled branch |
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When do I need to make a booking? |
Bookings can be made from one week to one day in advance. You need to submit your booking before 5.30pm prior to your collection day. So, if bins are emptied on a Monday in your street, you need to submit your booking before 5.30pm Sunday. |
Bookings can be made from one week to one day in advance. You need to submit your booking before 5.30pm on Monday for collection that Tuesday. |
Bookings can be made from one week to one day in advance. You need to submit your booking before 3pm on Tuesday for collection that Wednesday. |
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When do I put items out on the nature strip? |
Put hard rubbish out the night before bins are collected in your street. So, if bins are emptied on a Wednesday in your street, put your items out on Tuesday evening. |
Put bulk cardboard out on Monday night ready for Tuesday collection. |
Put bundled branches out on Tuesday night ready for Wednesday collection. |
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What day will my items be collected? |
Hard rubbish bookings are collected the same day as bins (any colour) are emptied in your street. So, if bins are emptied on a Friday, your collection will also be on Friday. Please note some items may be collected the following day. We do not collect all items at once because different trucks collect different materials. |
Bulk cardboard is collected on Tuesday. |
Bundled branches are collected on Wednesday. |
Before booking, check if items can be repaired or reused
If your items are in good working order, you can also donate them. You can search our recycling A-Z guide to find sustainability tips, recycling collection points or donation options. You can also contact Donate Direct to match items to those in need. If possible, we recommend you find a repair, reuse or recycling option near you to dispose of your items in an environmentally friendly way.
Public holidays:
If your booked collection day falls on a public holiday, it will be collected one working day before or after your normal collection day.
Cancelling a booked collection
You can cancel your booked collection by calling Customer Service during business hours on 9524 3333. Please call before the scheduled collection date.
You cannot cancel your booking if it is on the same day as your scheduled collection. Any booking not cancelled before the collection date is included as one of your 3 free booked collections for the financial year.
Hard rubbish guidelines
Size limits:
- Maximum of four cubic metres of hard waste.
- Maximum length or height of two metres for single items.
Items for collection must be placed on a nature strip, and will not be collected from private property including driveways.
We may not collect everything at once. Separate trucks are used for different items. In some circumstances, the truck will return the next day to collect items. All accepted items will be collected within two days.
The items and materials collected through hard rubbish collections are sent to specialised facilities for further processing and recycling. What is left from these processes is disposed of at landfill. Materials like carpet and timber cannot be recycled.
We encourage residents to donate any items in workable condition directly to charities, and have items repaired wherever possible before discarding.
Please note: do not put items inside plastic bags or garbage bags. Do not put batteries or items with embedded batteries in hard rubbish.
Hard rubbish — we will collect
Yes we collect:
- household furniture (chairs, couches, tables, drawers, bed bases)
- household appliances (batteries removed) and white goods (doors must be removed or taped shut)
- household mattresses (maximum of 4 mattresses per collection)
- doonas, blankets and pillows
- timber (up to 10 pieces less than 2 metres long, no protruding nails)
- carpet or linoleum (up to 1m x 1m rolled up)
- glass and ceramics (must be wrapped and labelled for safety)
- empty paint tins.
To find out how to dispose of full paint tins, visit our Rubbish or recyclable? Our A-Z guide.
Please note: do not put items inside plastic bags or garbage bags.
Hard rubbish — we won't collect
NO we will not collect:
- batteries
- electrical items with embedded batteries or non-removeable batteries (such as e-scooters, smoke detectors, toys etc) take these items to a waste transfer station
- car parts, batteries or tyres
- gas bottles
- chemicals, liquids or empty chemical containers
- paint or oil
- building, renovation or demolition waste material (timber, bricks, plasterboard, concrete, soil, rubble etc.)
- fibreboard (MDF), cupboard and bench materials
- commercial or business waste
- pallets
- general household waste or garden waste
- heavy items that can't be lifted by two people
- broken or unwrapped glass
- asbestos
- polystyrene (polystyrene can go in general waste bin or domestic quantities are recycled for free at the Monash Waste Transfer Station)
- bagged items.
Please note: do not put items inside plastic bags or garbage bags.
Electronic waste (e-waste)
Drop-off smaller e-waste items at our recycling stations at all Glen Eira Libraries and Moorleigh Community Village. They accept:
- phones and cameras, and their cords and accessories
- x-rays
- batteries
- CDs and floppy disks
- videos, cassettes, cases
- fluorescent tubes
- light globes
Larger e-waste or appliances are not suitable to drop-off at our e-waste recycling stations, such as DVD players, microwaves, kitchenware, small whitegoods, printers can be dropped off at your nearest transfer station.
We encourage residents to donate any items in workable condition directly to charities, and have items repaired wherever possible before discarding.
Here are some other ways to recycle your electronic waste:
- Televisions and computers: National Television and Computer Recycling Scheme
- Donate Direct (if in working order)
- Mobile phones: Mobile Muster or PhoneCycle
- Batteries: B-cycle
- Printer cartridges: Cartridges for Planet Ark
Find out more about recycling electronic waste.
You can book a hard rubbish collection for larger e-waste items but we cannot guarantee that these items will be recycled.
We can collect these items through the hard rubbish service:
- screens or monitors
- computers
- televisions
- printers
- microwaves.
It is important that everything you use is disposed of responsibly. Please refer to our A-Z Rubbish and Recycling Guide for what to do with items that cannot be disposed of in your household bins or through Council’s hard rubbish collection.
See here for transfer station locations that can accept some of these items. Please contact them directly to confirm. Fees may apply.
Bulk cardboard guidelines
We will collect:
- flattened secured cardboard
- maximum of 3 cubic metres cardboard per collection.
You must tie your cardboard in a bundle with strong string.
Bundled branch guidelines
Size limits:
- Maximum bundles of two metres long and 30 centimetres thick.
- Maximum of 20 bundled branches, no more than three cubic metres.
We will collect:
- tied bundled tree branches (see size limits)
If your branches are less than 7.5 centimetres thick, you must tie them in bundles with strong string, not pantyhose, plastic or wire.
Bundled branches — what we won't collect
- timber, stumps or roots
- branches over 15 centimetres thick
- soil-contaminated materials
- loose untied green waste - put this in your green bin
- green waste in boxes or bags
- branches containing wire or nails
- ivy, bamboo, vines, palm trees/fronds, yuccas, thorny plants like rose bushes, weeds, grass or leaves
- real Christmas trees, over two metres in length.
Festive Closure Dates
Hard Rubbish Collections
| Bin day | Last pick-up for 2025 | Booking period for last pick-up | First pick-up for 2026 | Booking period for first pick-up |
| Monday | 15/12/2025 | 5.30pm 7/12 – 5.29pm 14/12 | 5/01/2026 | 5.30pm 14/12 – 5.29pm 04/01 |
| Tuesday | 16/12/2025 | 5.30pm 8/12 – 5.29pm 15/12 | 6/01/2026 | 5.30pm 15/12 – 5.29pm 05/01 |
| Wednesday | 17/12/2025 | 5.30pm 9/12 – 5.29pm 16/12 | 7/01/2026 | 5.30pm 16/12 – 5.29pm 06/01 |
| Thursday | 18/12/2025 | 5.30pm 10/12 – 5.29pm 17/12 | 8/01/2026 | 5.30pm 17/12 – 5.29pm 07/01 |
| Friday | 19/12/2025 | 5.30pm 11/12 – 5.29pm 18/12 | 9/01/2026 | 5.30pm 18/12 – 5.29pm 08/01 |
Bundled Branch Collections (including Christmas Trees)
| Last pick-up before closure | Booking period for last pick-up | First pick-up after closure | Booking period for first pick-up |
| Wednesday 17/12/2025 | 3pm Tuesday 9/12 – 2.59pm Tuesday 16/12 | Wednesday 31/12/25* | 3pm Tuesday 16/12 – 2.59pm Tuesday 30/12 |
*Please note: Due to the New Year's Day public holiday and high demand post-Christmas, bookings placed for Wednesday 31/12/2025 may take up to a week to collect.
Bulk Cardboard Collections
| Last pick-up before closure | Booking period for last pick-up | First pick-up after closure | Booking period for first pick-up |
| Tuesday 16/12/2025 | 5.30pm Monday 8/12 – 5.29pm Monday 15/12 | Tuesday 30/12/25 | 5.30pm Monday 15/12 – 5.29pm Monday 29/12 |
*Please note: Due to the New Year's Day public holiday and high demand post-Christmas, bookings placed for Tuesday 30/12/2025 may take up to a week to collect.
