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We’re renewing the Service Centre entry at Glen Eira Town Hall. Weekday works from February to May will change how you enter the building. Follow onsite signage or read more here: Town Hall upgrades.
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    Report a building safety issue

    Whether it's a major project or home extension, building sites must comply with a range of laws to ensure they minimise disruption to residents and the community. If you think a building site isn't meeting its obligations, you have the right to make a complaint. 

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    Before you report an issue

    Make sure it is on land we are responsible for. To find out if a property is within the municipality, check Know Your Council | vic.gov.au.

    You can also browse this map to find contact details for surrounding municipalities. Use these details to report an issue on a property outside the City of Glen Eira.

    Report a building safety issue 

    You should report any unsafe building or construction site you see in the municipality.  If someone could get hurt, call us immediately on 03 9524 3333. We may need to ask you questions to help solve the problem. If you are concerned about worker or workplace safety Contact WorkSafe | WorkSafe Victoria.

    What you can report to us

    Building safety or construction issues we can investigate include:

    • unsafe buildings and construction sites
    • dangerous fences
    • works without a permit
    • fire safety and cladding issues
    • accommodation safety

    How to make a report 

    You must lodge your complaint in writing

    Make sure you include:

    • your name, address, and contact details
    • the address of the property in question
    • details of the non-compliance
    • any other relevant information to help us investigate.

    To make a report please complete the “Building enforcement form” online.

    Construction noise

    If you are affected by construction noise, find out how to Resolve noise concerns.

    Report a planning breach

    How land is used and developed is subject to planning controls and permits. You can report cases of use or development controls you believe to be in breach. To report a planning breach see Report a possible breach.

    Complain about a builder or contractor

    Anyone involved in a project can make a complaint about a building practitioner. 

    Complaints about building practitioners are handled by the Building and Plumbing Commission. They can handle complaints about: 

    • registered and unregistered builders
    • private and municipal building surveyors 
    • demolition contractors 
    • other specialist contractors.

    To make a complaint about your builder or contractor visit Home | Victorian Building Authority

     

    Report a building safety issue

    Confirmation

    Privacy Collection Notice

     

    Glen Eira City Council (Council) is committed to protecting your privacy. The personal information requested in this form is being collected by Council for the purpose of assessing your request. We will use the information to remain in contact with you and may contact you to seek feedback for the purpose of improving customer experience.

     

    Your personal information will not be disclosed to any external party without your consent, unless required or authorised by law. If the personal information is not collected, you cannot submit your request online.

     

     If you want to know more about privacy, including your right to seek access to your personal information,  see our Privacy Page at https://www.gleneira.vic.gov.au/about-council/our-organisation/council-legislation-and-policies/privacy or contact Council’s privacy officer on 9524 3333. Council’s Privacy Policy is available at https://www.gleneira.vic.gov.au/media/3329/privacy-policy-060318.pdf

     

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