We build trust through engaging with our community, delivering quality services and making evidence-based decisions.
01 Well informed and transparent decisions and highly valued services
We will design and deliver responsive and customer-focused services which are highly valued. We will strengthen our communication and engagement practices to build community trust and consolidate our financial and corporate planning process to ensure our approach is integrated and supports our future goals.
Strategic priorities
- ensure our community engagement is accessible and transparent;
- proactively communicate with the community about changes that impact them and genuinely listen to their feedback;
- consider a broad base of evidence before making decisions;
- provide value-for-money, responsive and innovative services; and
- put in place robust and transparent planning to ensure our organisation is sustainable now and into the future.
Related strategies and plans
Advocacy
Advocacy is where we publicly voice our support for projects and policies to other levels of government, peak bodies, industry and non-government groups, and community advocacy groups.
Asset management
Community engagement
Finance
Technology and innovation
Leveraging technology, data and innovation for a thriving, inclusive and sustainable future.
