Our email systems are impacted by a global Microsoft outage. We are actively working with Microsoft to get these systems restored.

We can't receive or respond to any incoming emails at the moment. If you have emailed us overnight and your query is urgent, please call our Customer Service Centre on 9524 3333.

You can still access our website and our online services. Snap, Send, Solve continues to work so you can continue to report any local matters to our team.

We appreciate your patience as we work to get this issue resolved.