Much of this work happens behind the scenes, but the systems our people use every day affect how efficiently we can work and how easily we can access the information we need. Simpler processes and better information help our people spend less time navigating manual workarounds and more time focused on services, customers and community outcomes.

The project brought together our Finance, Procurement, Digital and Technology Services teams, employees from across Glen Eira and Oracle Customer Success Services. Their work included redesigning processes, preparing and checking data, testing how the system would work in practice, training employees and preparing the organisation for new ways of working.

Oracle Cloud ERP went live in October 2026. It gives us a stronger foundation for more consistent finance and purchasing processes, improved reporting and visibility, stronger controls, supplier self-service and further automation.

Go-live is an important milestone, but the work continues. Our focus is now on helping our people build confidence, resolving issues that emerge in practice and continuing to improve how the system supports their work.