Contact us

Visit our transaction portal for all payments including fines, rates, permits and invoices. 

Pay, Report, Apply

Have you received an infringement notice? Under the Infringements Act 2006, you have the right to appeal an infringement.

Request an infringement review

If you need to report an issue or request a service in Glen Eira you can complete an online service request.

Please provide all relevant facts, and where possible include dates, times, locations and contact names. If you have an email address and mobile phone number, it is helpful to include these too.

Make a service request

If your matter is of an urgent nature where there is a risk to the safety of people or property, contact us on 9524 3333.

Contact our service centre to ask us a question.

Online enquiry form

Your feedback is important in making sure we continue to improve our service. We welcome your suggestions or comments about anything we do.

Give feedback

Complaints

See our internal review process and policies for more information about how we investigate and resolve complaints. 

If you would like to make a complaint about an infringement you need to request an infringement review.

Lodge a complaint

Get involved with Council and committee meetings

Participate in current projects - Have Your Say

Lodge a complaint

Give feedback

Have you been treated unfairly in Victoria? 

You can lodge a formal complaint securely and confidentially to the Victoria Equal Opportunity and Human Rights Commission using the Community reporting tool.