Useful links and services

Do you want to know more about your rights as a senior or how to access services? Maybe you'd like to report a consumer scam. We can point you in the right direction.

On this page

Older Adults Guide to Glen Eira

Our guide provides information on local health services, how to access lifelong learning and volunteering options. 

For active residents, there are recreation and physical activity tips. 

For residents requiring more support, there is information on home and community care services and alternate living options. 

Download Older Adults Guide to Glen Eira

Call 9524 3333 to request a copy to be posted to you. It's also available at our libraries, community health centres and our Service Centre. 

Seniors Rights Victoria

This service provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older people. It is confidential service.

Seniors Rights Victoria can be contacted on 1300 368 821 from 10am to 5pm, Monday to Friday.


SeniorsOnline provides useful information on government support and services, community programs, contacts, health information, latest news and information on the Seniors Card. It was developed by the Victorian Department of Health and Human Services.

Seniors Information Victoria (SIV)

Seniors Information Victoria (SIV) offers free information on the following:

  • independent living
  • residential care
  • home-based and community services
  • general information on financial and legal issues
  • health and wellbeing
  • retirement
  • new learning opportunities

To get in touch:

Council on the Ageing Victoria (COTA)

Council on the Ageing (COTA) is a senior’s membership organisation that undertakes policy development, provides information on issues of importance to seniors, and represents the views of older Victorians to government, community and business organisations, the media and service providers. COTA members also get access to benefits through the COTA Rewards and Savings program.

To get in touch:

  • Call 9655 2100 between 9:30am to 1pm Monday to Friday.
  • Visit Council on the Ageing (COTA).
  • Visit in person Monday to Friday between 9:30am and 5pm at COTA Victoria, Level 4, 533 Little Lonsdale Street, Melbourne.

Consumer Affairs Victoria

For information on your rights when buying goods and services or to report scams and swindles, contact Consumer Affairs Victoria on 1300 558 181 or online at Consumer Affairs Victoria.

Glen Eira Police Community Register

Victoria Police has established the Glen Eira Police Community Register for residents of Glen Eira, Kingston and Bayside. The register’s mission is to Promote more confident and secure living among our older or vulnerable residents.

The Register is operated by volunteers under the auspices of the Victoria Police. Volunteers contact each resident who has registered on the program once a month by phone to check on their welfare and if necessary provide information about local services.  

To join the Register or ask about becoming a volunteer, please phone or text us on 0411 686 236. Please leave a message if the phone is unattended and someone will call you back.

My Aged Care

My Aged Care provides a clear entry point to the aged care system and is a key point of interaction with consumers including clients; carers; service providers; and health professionals.

Anyone can contact My Aged Care to find out how to access services or to seek help, phone 1800 200 422 Monday to Friday, from 8am to 8pm and Saturday, 10am to 2pm or visit


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