Do you want to know more about your rights as a senior or how to access services? Maybe you'd like to report a consumer scam. We can point you in the right direction.
Useful links and services
Older Adults Guide to Glen Eira
Our guide provides information on local health services, how to access lifelong learning and volunteering options.
For active residents, there are recreation and physical activity tips.
For residents requiring more support, there is information on home and community care services and alternate living options.
Download Older Adults Guide to Glen Eira
Call 9524 3333 to request a copy to be posted to you. It's also available at our libraries, community health centres and our Service Centre.
Seniors Rights Victoria
This service provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older people. It is confidential service.
Seniors Rights Victoria can be contacted on 1300 368 821 from 10am to 5pm, Monday to Friday.
SeniorsOnline
SeniorsOnline provides useful information on government support and services, community programs, contacts, health information, latest news and information on the Seniors Card. It was developed by the Victorian Department of Health and Human Services.
COTA WISE Information
COTA WISE Information offers free information on the following:
- Pensions and concessions
- Public transport
- Housing
- Utilities
- Banking
- And much more
To get in touch:
- Call 1300 135 090 (If you require an interpreter, ring 13 14 50 first) between 9.30am to 4pm Monday to Thursday.
- Visit COTA Victoria
- Visit in person Monday to Friday between 10am and 4pm at COTA Victoria, Level 1, 420 St Kilda Road Melbourne VIC 3004
Council on the Ageing Victoria (COTA)
Council on the Ageing (COTA) is a senior’s membership organisation that undertakes policy development, provides information on issues of importance to seniors, and represents the views of older Victorians to government, community and business organisations, the media and service providers. COTA members also get access to benefits through the COTA Rewards and Savings program.
To get in touch:
- Call 9655 2100 (if you require an interpreter, ring 13 14 50 first) between 10am to 4pm Monday to Friday.
- Visit Council on the Ageing (COTA).
- Visit in person Monday to Friday between 10am and 4pm at COTA Victoria, Level 1, 420 St Kilda Road Melbourne VIC 3004
Consumer Affairs Victoria
For information on your rights when buying goods and services or to report scams and swindles, contact Consumer Affairs Victoria on 1300 558 181 or online at Consumer Affairs Victoria.
Glen Eira Police Community Register
Victoria Police has established the Glen Eira Police Community Register for residents of Glen Eira, Kingston and Bayside. The register’s mission is to Promote more confident and secure living among our older or vulnerable residents.
The Register is operated by volunteers under the auspices of the Victoria Police. Volunteers contact each resident who has registered on the program once a month by phone to check on their welfare and if necessary provide information about local services.
To join the Register or ask about becoming a volunteer, please phone or text us on 0411 686 236. Please leave a message if the phone is unattended and someone will call you back.
My Aged Care
My Aged Care provides a clear entry point to the aged care system and is a key point of interaction with consumers including clients; carers; service providers; and health professionals.
Anyone can contact My Aged Care to find out how to access services or to seek help, phone 1800 200 422 Monday to Friday, from 8am to 8pm and Saturday, 10am to 2pm or visit www.myagedcare.gov.au.