Our phone lines will be unavailable from 2pm Wednesday 29 May due to a phone system upgrade.

You can contact us via live-chat on our websites, email or visit our customer service centre or council facilities. We anticipate the phone lines will be back online by start of business on Thursday 30 May. 

Social support

Our social support services help you to connect with others, learn new skills, and build friendships in a supportive environment.

On this page

Our Social Support Program provides frail older people and people with disabilities with opportunities for friendship and social activities in a supportive environment. The program aims to cater for the particular needs of the group.

Who is it for?

Our social support program is ideal for:

  • frail older people
  • people with a disability
  • carers of the above

What activities do we run?

Some of our activities include:

  • gentle exercises
  • strength training
  • music therapy
  • creative art
  • active games
  • walking groups
  • discussion groups
  • cooking
  • gardening
  • bus outings

How much does it cost?

Leila Road Centre Carnegie provides interest-based activities on-site (transport is provided):

  • Low fee: $21.90 per day
  • Medium fee: $27.85 per day
  • High fee: $39.05 per day

Exercise classes at community locations in the municipality:

  • Low fee: $5.35 per day
  • Medium fee: $6.50 per day
  • High fee: $7.50 per day

Exercise transport (limited places):

  • $2.40 one way

Weekly excursion program delivered each term. Charge are bases on activities provided. Excursion transport:

  • $4.80 round trip

The cost varies according to your financial income.

Income range

Low fee

Medium fee

High fee

For a single person

 Less than $39,089 

 $39,089 to $86,208

 More than $86,208

For a couple

 Less than $59,802

 $59,802 to $115,245

 More than $115,245

* A per kilometre rate of $1 is charged for any service that requires travel. In a few instances a higher fee may be charged. This will be determined at the time of accepting a referral.

Please note: we require at least one business day notice for a service cancellation and if this is not received, the usual fee will apply.

Accessing the service

The way you access our social support service depends on your age.

If you're over 65

Visit the My Aged Care website or call them on 1800 200 422, and get a referral to our aged care services.

If you're under 65

Call us on 9524 3333 to see what services you can access.

Payment methods

Direct debit

Direct debit is our preferred method of payment. To pay via direct debit, please complete and return our Direct Debit Request Form (PDF, 130KB) to:

Accounts Receivable
Glen Eira City Council
PO Box 42
Caulfield South 3162


To pay online, visit our payment portal and add the reference number from your bill.

Online via Centrepay

If you're a pensioner, you can ask Centrepay to deduct money before it goes into your bank account.

To pay via Centrepay, link your Council services through MyGov. Find instructions here


To pay via BPAY, please use biller code 73106 and the reference number on your bill.

In person

To pay in person, please visit our Service Centre on the corner of Glen Eira and Hawthorn Roads, Caulfield.

How is it funded?

These services are paid for by the Australian Government's Commonwealth Home Support Programme (CHSP) and Victorian Government's Home and Community Care Program for Younger People (HACC-PYP).



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