Our phone lines will be unavailable from 2pm Wednesday 29 May due to a phone system upgrade.

You can contact us via live-chat on our websites, email or visit our customer service centre or council facilities. We anticipate the phone lines will be back online by start of business on Thursday 30 May. 

Appeal a decision

Anyone can appeal a planning decision with the Victorian Civil and Administrative Tribunal (VCAT). Learn more about your rights, the appeal process, and appeals currently before VCAT.