Our phone lines will be unavailable from 2pm Wednesday 29 May due to a phone system upgrade.

You can contact us via live-chat on our websites, email or visit our customer service centre or council facilities. We anticipate the phone lines will be back online by start of business on Thursday 30 May. 

What is local government?

Representing around five million people across 79 Victorian councils, local government is the third level of government in the Australian federal system. It delivers a range of services and maintains important community facilities, resulting in significant benefits for all.

Here's just some of what councils do:

  • organise and run local events
  • provide community facilities such as libraries, swimming pools, parks and sporting grounds
  • promote and help local businesses
  • provide services for children and elderly residents
  • promote cultural diversity

Councils are also responsible for administering and enforcing state and local laws related to matters like:

  • land use
  • planning and building
  • environmental protection
  • public health
  • traffic and parking
  • animal management


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