Delivered meals

If you’re unable to prepare meals due to frailty, disability or ill health, our delivered meals service can help.

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Who is it for?

Our meal delivery service is available to people who are nutritionally at risk or who have decreased capacity to prepare their own meals.

This includes:

  • frail older people
  • people with disabilities
  • people recovering from illness. 

When do we deliver?

We deliver Monday to Friday, generally before 10am. Weekend and Public Holiday meals will be delivered on the working day prior for freezing or refrigeration.

What's in a meal?

  • main meal
  • dessert
  • juice
  • soup in winter.

All meals are served chilled ready for heating, refrigeration or freezing.

Do you make special meals?

We can make the following:

  • meals for diabetics
  • vegetarian meals
  • reduced fat meals
  • vitamised meals.

Do I need to be home? 

Yes, you must be home to receive the meal. This is so we can:

  • make sure you're meeting our food safety requirements
  • check your health and wellbeing
  • follow up with other services if needed. 

If you have a medical appointment or difficulty getting to the front door, we can make special arrangements. 

How much does it cost?

  • Low fee: $8.50 per meal
  • Medium fee: $14 per meal
  • High fee: $18 per meal

The cost varies according to your financial income.

Income range

Low fee

Medium fee

High fee

For a single person

Less than $37,405

$37,406 to $82,225

More than $82,226

For a couple

Less than $57,268

$57,268 to $109,922

More than $109,923

* A per kilometre rate of $1 is charged for any service that requires travel. In a few instances a higher fee may be charged. This will be determined at the time of accepting a referral.

Please note: we require at least one business day notice for a service cancellation and if this is not received, the usual fee will apply.

Accessing the service

The way you access our delivered meal service depends on your age.

If you're over 65

Visit the My Aged Care website or call them on 1800 200 422, and get a referral to our aged care services.

If you're under 65

Call us on 9524 3333 to see what services you can access.

Payment methods

Direct debit

Direct debit is our preferred method of payment. To pay via direct debit, please complete and return our Direct Debit Request Form (PDF, 130KB) to:

Accounts Receivable
Glen Eira City Council
PO Box 42
Caulfield South 3162

Online

To pay online, visit our payment portal and add the reference number from your bill.

Online via Centrepay

If you're a pensioner, you can ask Centrepay to deduct money before it goes into your bank account.

To pay via Centrepay, please complete and download the Centrepay form.

BPAY

To pay via BPAY, please use biller code 73106 and the reference number on your bill.

In person

To pay in person, please visit our Service Centre on the corner of Glen Eira and Hawthorn Roads, Caulfield.

How is it funded?

These services are paid for by the Australian Government's Commonwealth Home Support Programme (CHSP) and Victorian Government's Home and Community Care Program for Younger People (HACC-PYP).

 


 

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