Who is it for?
Our meal delivery service is available to people who are nutritionally at risk or who have decreased capacity to prepare their own meals.
- frail older people,
- people with disabilities,
- people recovering from illness.
When do we deliver?
We deliver Monday to Friday, generally before 10am. Weekend and Public Holiday meals will be delivered on the working day prior for freezing or refrigeration.
What's in a meal?
- main meal
- soup in winter
All meals are served chilled ready for heating, refrigeration or freezing.
Do you make special meals?
We can make the following:
- meals for diabetics
- vegetarian meals
- reduced fat meals
- vitamised meals
Do I need to be home?
Yes, you must be home to receive the meal. This is so we can:
- make sure you're meeting our food safety requirements,
- check your health and wellbeing,
- follow up with other services if needed.
If you have a medical appointment or difficulty getting to the front door, we can make special arrangements.
How much does it cost?
- Low fee: $8.50 per meal
- Medium fee: $14 per meal
- High fee: $18 per meal
The cost varies according to your financial income.
For a single person
Less than $37,405
$37,406 to $82,225
More than $82,226
For a couple
Less than $57,268
$57,268 to $109,922
More than $109,923
* A per kilometre rate of $1 is charged for any service that requires travel. In a few instances a higher fee may be charged. This will be determined at the time of accepting a referral.
Please note: we require at least one business day notice for a service cancellation and if this is not received, the usual fee will apply.
Accessing the service
The way you access our delivered meal service depends on your age.
If you're over 65
If you're under 65
Call us on 9524 3333 to see what services you can access.
Direct debit is our preferred method of payment. To pay via direct debit, please complete and return our Direct Debit Request Form (PDF, 130KB) to:
Glen Eira City Council
PO Box 42
Caulfield South 3162
To pay online, visit our payment portal and add the reference number from your bill.
Online via Centrepay
If you're a pensioner, you can ask Centrepay to deduct money before it goes into your bank account.
To pay via Centrepay, link your Council services through MyGov. Find instructions here.
To pay via BPAY, please use biller code 73106 and the reference number on your bill.
To pay in person, please visit our Service Centre on the corner of Glen Eira and Hawthorn Roads, Caulfield.
How is it funded?
These services are paid for by the Australian Government's Commonwealth Home Support Programme (CHSP) and Victorian Government's Home and Community Care Program for Younger People (HACC-PYP).