Repair Cafe events

By attending the Repair Café, you agree to these house rules. 

• When registering at arrival we will do our best to match you to the appropriate repairer. 

• There may be wait times when attending the Repair Café event. We encourage attendees to help themselves to light refreshments and chat to other attendees whilst they wait.  

• The works carried out in the Repair Café is performed by community volunteers. Repair experts and other volunteers are not professional repairers and will conduct a repair to the best of their ability, within the time and resources available at the Repair Café event. We do not make any representations as to the skills or qualifications of the expert repairers.  

• Items may be repaired in a ‘DIY’ fashion. Please note the aim of the Repair Café is to help an item be functional for longer, not restored to original condition. If the item is requiring a perfect fix or perfect finish, we recommend seeking a professional repairer and paying for their service. 

• Attendees offering items for repair do so at their own risk. Neither the organisers of the Repair Café, volunteers, or repair experts are liable for any loss that may result from advice or instructions concerning repairs, for the loss of items handed over for repair, for indirect or consequential loss or for any other kind of loss resulting from work performed in the Repair Café.  

• Repairers will test the items where appropriate, but the organiser, volunteers and repair experts making repairs offer no guarantee for the repairs carried out with their help and are not liable if objects that are repaired in the Repair Café turn out not to work properly at home. 

• Repairs are performed for free wherever possible. The Repair Café event does not provide free parts for all items. If a specialist part is required, attendees may be given the option to purchase the part elsewhere and come back to another repair café event to attempt repair. The attendee can choose not to purchase a part for their item.  

• If an attendee purchases a part for their item based on advice from the Repair Café event, the attendee is choosing to purchase the part with no guarantee the item can be repaired. The organiser is not liable for the cost of the part. 

• Attendees can carry out the repairs themselves, if possible, with volunteers and repair experts on site to help. Attendees conducting repairs themselves do so at their own risk, the organisation, repair experts and volunteers are not liable for any loss resulting from the work performed by the attendees. 

• Repair experts and volunteers are entitled to refuse to repair items.  

• Repair experts and volunteers are entitled to recommend seeking a professional repairer or restoration service.  

• Repair experts and volunteers are not obliged to reassemble items that cannot be repaired. 

• To cut down on unnecessary waiting times during busy periods, a maximum of one broken item per person will be examined. An attendee can join the back of the queue if there is a second item for repair. 

• Parents and guardians are responsible for the supervision, behaviour, and safety of their children while at the Repair Café site. Children may not be left unattended.  

• Repairers, volunteers, and attendees have a right to feel welcome and safe. Antisocial behaviour will not be tolerated. If someone is making you feel unwelcome or unsafe, please let a member of staff know.

• All repairs must occur at the venue. If a fix cannot be completed in one session, then the participant is welcome to bring back the item to the next cafe for completion – volunteer repairers are not permitted to complete fixes off-site. 

Absolutely! Everyone is welcome. Even if you don’t have something to repair, you’re invited to come along for a chat and to see some repairs in action.