Our phone lines will be unavailable from 2pm Wednesday 29 May due to a phone system upgrade.

You can contact us via live-chat on our websites, email or visit our customer service centre or council facilities. We anticipate the phone lines will be back online by start of business on Thursday 30 May. 

Book your hard rubbish collection

Please refer to the guidelines before booking on the Hard-rubbish-branches-and-cardboard page so that your collection will not be rejected. Your collection must be under four (4) cubic metres in size.

  • Once you have completed the Hard Rubbish booking form below, the collection will be arranged for the next bin collection day in your area (even if your property does not have Glen Eira bins).
  • Please place your items out the night before your bin collection day. For example, if bins in your area are emptied on Friday, place items out on Thursday night for collection on Friday.

  • No confirmation email is required. There is no need to wait for a confirmation email – once you have submitted your booking it is in our system and scheduled for collection.

If you live in an apartment or unit

When entering your address below please type "apartment" first, followed by the apartment number, then the street address eg. Apartment 1 989 Glen Huntly Road Caulfield.

For units please enter "unit" followed by the unit number, then the street address eg. Unit 1 1 Adelaide Street McKinnon.

Not working? Try typing the street number and street name first. Then select your unit or apartment address from the drop down menu.

You will need to have a residential Glen Eira address for a hard rubbish collection. Begin typing your address and select the full address from the dropdown list.