Carnegie Library is closing early

at 6pm 4 June 2026, due to a water leak, sorry for any inconvenience.

The Human Edge: Mastering authentic connection in an AI-driven world

Discover how to balance AI efficiency with genuine human connection in this workshop, featuring real case studies and practical, research-backed changes that can give your business a meaningful edge.

While AI excels at speed, scale and automation, it does not excel with emotional nuance. Customers are rejecting, on an increasing basis, the ‘perfect but soulless’ experiences and continue to gravitate towards companies and brands that demonstrate empathy, vulnerability and understand the importance of human connection. In this workshop, you'll hear case studies, data driven research and the very simple game changers you can make, to give your business the edge.

Light refreshments will be served.

Close-up of a computer screen displaying the ChatGPT interface, showing capability descriptions and menu options in a dark-themed layout.

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