The Human Edge: Mastering authentic connection in an AI-driven world

Discover how to balance AI efficiency with genuine human connection in this workshop, featuring real case studies and practical, research-backed changes that can give your business a meaningful edge.

While AI excels at speed, scale and automation, it does not excel with emotional nuance. Customers are rejecting, on an increasing basis, the ‘perfect but soulless’ experiences and continue to gravitate towards companies and brands that demonstrate empathy, vulnerability and understand the importance of human connection. In this workshop, you'll hear case studies, data driven research and the very simple game changers you can make, to give your business the edge.

Light refreshments will be served.

Close-up of a computer screen displaying the ChatGPT interface, showing capability descriptions and menu options in a dark-themed layout.

Related events

6 October 2026 / 6:00 PM — 7:30 PM

Work smarter, scale faster: Systems and Processes

Laptop on a couch displaying a dashboard with charts, graphs and maps, indicating data analysis and reporting.
6 Oct

Learn how streamlined systems and smarter processes can transform your business in this practical session with systems specialist Brad Regan, focused on simplifying workflows and building a more efficient, scalable foundation.

Caulfield Cup Room, Glen Eira Town Hall

22 October 2026 / 6:00 PM — 7:30 PM

Get found, get noticed: SEO and Website Essentials

SEO
22 Oct

Boost your digital visibility in this practical SEO and website optimisation workshop with Sue Ellson, packed with actionable tips to improve search performance and make your website work harder for your business.

Caulfield Cup Room, Glen Eira Town Hall