If you have experienced injury, loss or damage that is believed to be due to Council negligence, you can submit a claim for compensation below. It’s important to remember that if you submit a claim, we can’t promise compensation.
We’re renewing the Service Centre entry at Glen Eira Town Hall. Weekday works from February to May will change how you enter the building. Follow onsite signage or read more here: Town Hall upgrades.
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If you have experienced injury, loss or damage that is believed to be due to Council negligence, you can submit a claim for compensation below. It’s important to remember that if you submit a claim, we can’t promise compensation.
Glen Eira City Council (Council) is committed to protecting the personal information provided by you in accordance with the principles of the Privacy and Data Protection Act 2014 (Vic) (PDP Act). Personal information such as name, address, contact information and incident details are collected by Council only for the purpose of its functions set out in Local Government Act 2020 (Vic) and other legislation.
Personal information is collected for the purpose of processing your claim for compensation. Personal information will be stored and used by Council for that purpose and secondary purposes (related to the primary purpose of collection such as internal reviews, legal compliance, or improving Council services). If this information is not collected, Council will be unable to process your claim for compensation. In certain circumstances, we may disclose information about you where permitted or authorised under the PDP Act or other applicable laws such as to obtain external legal advice or to service providers involved in the claims process.
If you want to know more about privacy at Council, including your right to seek access to your personal information, contact Council's privacy officer on 9524 3333. Council's Privacy Policy is available on our privacy page.
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