Due to the COVID-19 restrictions

our Customer Service Centre at Town Hall is closed. We are still receiving and responding to requests and questions via phone and through online channels. Find out more about COVID-19 and what Council is doing in our COVID-19 services update.

Scooters and wheelchair passes

Do you rely on a scooter or wheelchair to get around? You may be eligible for a Scooter and Wheelchair Travel Pass. Passes are issued by Public Transport Victoria and support you to travel independently.

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Am I eligible for a pass?

To be eligible for a Scooter and Wheelchair Travel Pass you must:

  • have a permanent and severe disability (for the term of your life and not expected to improve),
  • depend on a scooter or wheelchair for moving outside your home,
  • be a permanent resident of Victoria.

What does the pass entitle me to?

The Scooter and Wheelchair Travel Pass entitles you to free travel on:

  • Melbourne metropolitan trains, trams and buses,
  • V/Line services,
  • regional town buses,
  • regional services that have a contract or service agreement with the Department of Transport.

For more information, visit Public Transport Victoria's website.