Due to the COVID-19 restrictions

our Customer Service Centre at Town Hall is closed. We are still receiving and responding to requests and questions via phone and through online channels. Find out more about COVID-19 and what Council is doing in our COVID-19 services update.

Quarterly Service Performance Report

This report provides an overview of how we are tracking against key performance measures and provides transparency on the progress made in delivering our commitments to community in the 2017–2021 Council and Community Plan.

The Quarterly Services Performance report has moved to our online Community dashboard and it replaces the way we previously reported online. 

Download the Quarterly Service Performance Report 2019–2020 (PDF 5 MB)