Starting and growing a business

Whether you own a new or growing business, we want to make the permit process as easy as possible.

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When you start a new business you may need various permits, depending on the type of business.

We've created a Permit Navigator (PDF, 344KB) to help you work out which permits you need to apply for, and how many.

Business approvals
Business approvals

I think I need more than one permit

If you think you may need more than one permit:

  1. We recommend you contact our Business Concierge Service on 9524 3333.
  2. You will be asked a few short questions and your answers will be forwarded to one of our Business Concierge Officers, who will then make contact with you by phone.
  3. The Officer will then email you a detailed questionnaire which you will need to complete and send back, once this is received we will contact all relevant departments, gathering information for you.
  4. Once we have received this information, usually taking between 7-10 days, we will then forward on to you with clear instructions on how to proceed. From this point on you will then deal directly with a person in each relevant department, however you may contact your Concierge Officer at any time with any questions you may have.

I only need one permit

If you've completed our Permit Navigator and discovered you only need one permit, please refer to the links below and apply for the relevant permit directly with the issuing department (Planning, Environmental Health, or Local Laws).

If you have any questions about your permit, please contact that department directly on 9524 3333. If you know which permits you need, please apply below:

If you need to complete more than one form, you'll need to enter some information like your name and address more than once. We’re working on a way to reduce the duplication, but until then, thank you for your patience.

Note: if you require a Building Permit, please refer to the additional information below, or you can find a list of registered private building surveyors on the Victorian Building Authority’s website.



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