COVID-19 — Business Resources

We have announced a Response and Recovery Package to support residents and ratepayers during COVID-19.

We are developing a range of support for businesses, including:

FAQ’s for business

What are the recent changes impacting businesses?

What is Victoria’s Coronavirus (COVID-19) roadmap to reopening and can I open my business?

The Victorian Government has launched Victoria’s roadmap for reopening, which outlines considered and gradual steps to ensure that businesses can open safely and effectively. We are currently in the third step of the roadmap.

To view this roadmap, visit the State Government of Victoria’s — Coronavirus (COVID-19) roadmap to reopening page.

Do I need a COVID safe business plan?

Every Victorian business that is open must have a COVIDSafe Plan. The Victorian Government has developed Industry Restart Guidelines, which outline the requirements businesses need to apply to safely operate in accordance with the easing of restrictions.

For more information, visit the State Governments Creating a COVIDSafe workplace page.

Who can apply for the initiatives outlined in the response and recovery package?

This package is aimed at businesses located in City of Glen Eira.

What grants are available for business?

As part of our response and recovery package for businesses, we announced a Small Business Grant Program providing grants to eligible businesses for online technical and innovation support.

Grants up to $2,000 were offered for costs associated with online and e-commerce activities, including the purchasing of hardware, software and services

Applications are now closed.

Business Victoria — Outdoor Eating and Entertainment Package Business Grants

Under Business Victoria's Outdoor Eating and Entertainment Package, eligible businesses can apply for a grant of $5,000 that can be used to pay for practical things like umbrellas, outdoor furniture, screens and other equipment needed for new, expanded or enhanced outdoor dining and food service. Grant funds can also be used to assist businesses with training, marketing and other costs of modifying trading operations to focus on outdoor dining. 
Applications are now open and will remain until 11.59pm on 11 December 2020 or until funds are exhausted, whichever is earlier. 

Business Victoria — Small Business Digital Adaptation Program

Business Victoria is offering Small Business Digital Adaptation Program. The program allows eligible businesses to trial and then receive access to digital products, tools and training they can use to build digital capability in their day-to-day operations. 

Businesses will be able to register and trial selected digital products from suppliers who have partnered with the Victorian Government, then choose one of these products to purchase.

Products currently available to businesses through this program include a website, e-commerce, finance and digital business management tools. The program also offers free digital adaptation training and workshops to help registered businesses adopt and implement online tools in their business.

Before submitting an application, please check their eligibility and read the program guidelines and the frequently asked questions (FAQs)

Register now

What is the Rates Financial Hardship Policy and how do I apply?

The Rates Financial Hardship Policy assists ratepayers experiencing difficulty paying their rates, fees and charges. The policy offers a hold in interest, payment plans and deferral of rates.

Find out more.

I am a small business owner, can I apply for rate relief?

Yes, the Rates Financial Hardship Policy will apply to all properties within the City of Glen Eira.

I am residential ratepayer, can I apply for rate relief?

Yes, the Rates Financial Hardship Policy will apply to all properties within the City of Glen Eira. Apply online now.

I am a tenant in a Council owned building — can I apply for rent relief?

We are offering rent relief for Council community tenants and some Council commercial tenants, including those sporting tenants holding a ground lease with Council. We will also waive fees for sporting clubs and associations for winter season allocation (1 April 2020 to 30 September 2020).

How can I support local businesses?

We have created a business listing for information on businesses operating during COVID-19. We encourage you to check in with your favourite business and see what they are offering.

You can show your support by:

  • purchasing take away meals and home delivery from local restaurants
  • buying groceries from independent retailers and restaurants
  • consider gift vouchers from small businesses
  • shopping locally online

watching events and music through live streaming.

How are we supporting restaurants, cafes and food-based businesses?

To support City of Glen Eira’s food businesses, we are partially refunding fees for Food Act registrations. Eligible food businesses will be entitled to a 50% refund of the 2020 registration fee.

We are also offering an opportunity for businesses to apply for extended footpath trading and/or parklets.

Find out more about outdoor trading opportunities

Further information for businesses