COVID-19 update:

On Sunday 6 September 2020, the Premier announced Victoria’s COVID-19 roadmap to reopening. Many of the Stage 4 restrictions remain in place but there have been some slight changes. Find out more here.

COVID-19 — Business Resources

We have announced a Response and Recovery Package to support residents and ratepayers during COVID-19.

We are developing a range of support for businesses, including:

FAQ’s for business

What is Victoria’s Coronavirus (COVID-19) roadmap to reopening?

On Sunday 6 September, the Premier released Victoria’s roadmap to reopening.

To find out more and how this will impact you, visit the State Government of Victoria’s — Coronavirus (COVID-19) roadmap to reopening page.

Can I open my business during COVID-19?

Information on COVID-19 is rapidly changing. For the latest information for business operations, visit the Victorian Department of Health and Human Services — Business and industry COVID-19 page.

See our dedicated COVID-19 page for all the latest on our response.

Do I need a COVID safe business plan?

Yes, under Stage 4 restrictions, businesses in Melbourne can only operate for on-site operations if your business is a Permitted Work Premises and a COVIDSafe Plan must be implemented to continue operation.

Who can apply for the initiatives outlined in the response and recovery package?

This package is aimed at businesses located in City of Glen Eira.

What grants are available for business?

As part of our response and recovery package for businesses, we announced a Small Business Grant Program providing grants to eligible businesses for online technical and innovation support.

Grants up to $2,000 are offered for costs associated with online and e-commerce activities, including the purchasing of hardware, software and services

Applications now open.

What is the Rates Financial Hardship Policy and how do I apply?

The Rates Financial Hardship Policy assists ratepayers experiencing difficulty paying their rates, fees and charges. The policy offers a hold in interest, payment plans and deferral of rates.

Find out more.

I am a small business owner, can I apply for rate relief?

Yes, the Rates Financial Hardship Policy will apply to all properties within the City of Glen Eira.

I am residential ratepayer, can I apply for rate relief?

Yes, the Rates Financial Hardship Policy will apply to all properties within the City of Glen Eira. Apply online now.

I am a tenant in a Council owned building — can I apply for rent relief?

We are offering rent relief for Council community tenants and some Council commercial tenants, including those sporting tenants holding a ground lease with Council. We will also waive fees for sporting clubs and associations for winter season allocation (1 April 2020 to 30 September 2020).

How can I support local businesses?

We have created a business listing for information on businesses operating during COVID-19. We encourage you to check in with your favourite business and see what they are offering.

You can show your support by:

  • purchasing take away meals and home delivery from local restaurants
  • buying groceries from independent retailers and restaurants
  • consider gift vouchers from small businesses
  • shopping locally online

watching events and music through live streaming.

How are we supporting restaurants, cafes and food-based businesses?

To support City of Glen Eira’s food businesses, we are partially refunding fees for Food Act registrations. Eligible food businesses will be entitled to a 50% refund of the 2020 registration fee.

We are also offering an opportunity for businesses to express interest in using public space for trading. 

Have your say — Public space opportunities for business


Further information for businesses