Due to the COVID-19 restrictions

our Customer Service Centre at Town Hall is closed. We are still receiving and responding to requests and questions via phone and through online channels. Find out more about COVID-19 and what Council is doing in our COVID-19 services update.

Be Kind Glen Eira

We’ve all been affected by the COVID-19 pandemic in some form. That’s why, it is important as ever to remain kind to yourself and each other. Reach out to your friends, family, neighbours and those in need and remember that we’re all in this together. Glen Eira is a great community, let’s continue to band together and support each other. Keep reading for more tips on how to Be Kind Glen Eira.

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  • Be Kind Glen Eira


COVID-19 Hotline

We have launched a dedicated Hotline for people who are isolated and need access to emergency food relief and essential items. Glen Eira residents can contact 9524 3733.

Be kind to yourself

While we are staying home, it is important that you look after yourself and give yourself some self-care and love. Do things that make you feel good and smile — now is the time to put yourself first.

Here are some things to get you started:

  • Cook your favourite meals and bake your favourite treats
  • Enjoy some fresh air outside and tend to your garden
  • Listen to music or read a book — you can download your favourite online from Glen Eira Libraries
  • Take a walk in one of Glen Eira’s magnificent parks
  • Enjoy a bubble bath
  • Kick back and enjoy bingeing on movies and television series
  • Take one of our GEL Anywhere classes, which include meditation and yoga

How can I get support?

The outbreak of COVID-19 has impacted people in varying ways. It is understandable during times like this that people may be feeling afraid, worried, anxious and overwhelmed.

 If you or anyone you know needs help:


Be kind to others

Now more than ever, it is important that we are kind to each other, especially our most vulnerable community members.

How to be kind to others

  • Be patient when out shopping and offer to shop for someone who can’t
  • Touch base your elderly family members or neighbours regularly
  • Smile at people when you are out exercising
  • Drop off a home-cooked meal to those who need it
  • Be a good listener
  • Do some activities at home with your kids — Play and learning @ home
  • Set up a localised community group with your street via a WhatsApp group or Facebook Messenger group and do favours for one another.

Ways you can connect

Get creative and retain your social schedule with the use of different technology. Pick up the phone, email or utilise well-known video-chat methods such as FaceTime, Facebook video and Skype.

Take this time to try new methods of socialising. Share how you feel and try linking with people who are in a similar situation as you. If video chat is not your thing, join an online forum, social media group or other online communities to support others and yourself.


Be kind to business

Glen Eira businesses have been heavily impacted by COVID-19. We are currently working on a list of businesses that are offering delivery and takeaway. In the meantime, we encourage you to check in with your favourite cafes and see what they are offering.

If you’re a business owner in need of help, please visit our business support page