Due to the COVID-19 restrictions

our Customer Service Centre at Town Hall is closed. We are still receiving and responding to requests and questions via phone and through online channels. Find out more about COVID-19 and what Council is doing in our COVID-19 services update.

Published on 27 April 2020

COVID-19 Hotline

Council has set up a dedicated, local hotline for residents and businesses looking for information, advice and support about COVID-19.

Glen Eira residents can contact 9524 3733

The Hotline is available Monday to Friday from 8am to 5.30pm and until 7.15pm on Tuesdays.

The Glen Eira COVID-19 Hotline is staffed with Council employees and is available to assist the community in navigating official Commonwealth and State information, finding out more about local support services as well as responding to questions around Council’s response to the pandemic.

If you suspect you may have the coronavirus disease (COVID-19)

Call the Department of Health and Human Services’ dedicated hotline — open 24 hours, 7 days a week on 1800 675 398. Please keep Triple Zero (000) for emergencies only.

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