COVID-19 update:

To find out how the Victorian Government COVIDSafe Settings impact our services, visit our COVID-19 Council services update webpage.


COVID-19 Council services update

Council is legally obliged to comply with the Directions issued by the Chief Health Officer and the public health advice of the State Government. For further information, visit the Department of Health and Human Services website or the Coronavirus (COVID-19) Victoria website.

The latest Victorian Government requirements impact Council services and facilities. To find out how this may impact you, see the list of services, facilities and programs below.

Services, facilities and programs
Updated 29 October 2021

COVID-19 Hotline

Our COVID-19 Hotline will be operational for the community — to access information, advice and support about COVID-19 24 hours a day, 7 days a week.

Glen Eira residents can contact 9524 3733.

Customer Service Centre

Status: Open

Our Customer Service Centre front counter at Glen Eira Town Hall is closed between Wednesday 12 January to Friday 14 January 2022. The team is still receiving and responding to requests and questions via phone and online channels.

Ways to contact us are:

Proof of Vaccination

As restrictions are lifted in Victoria, we can now enjoy many different outings and activities as well as reconnect with friends and family.

However, to be able to participate in many of these activities, you will need to have had two doses of a COVID-19 vaccine (or have a medical exemption) and be able to provide proof on request to businesses as well as at Council buildings and services. For more information about how to get your proof of vaccination visit our Getting back to the things, you love page.

Community groups

Status: Open

All community group activities, such as senior citizen groups are open.

Council meetings

Status: Changed

Council Meetings and Assemblies will continue to run, however public participation has been cancelled until further notice, you can live stream the Council Meetings

You can ask us questions at any time by submitting your question online, letter, fax or by emailing them to ensuring they are received by Council 12pm on the business day before the meeting.


Status: Changed

Events and public programs are back! Residents and visitors can look forward to some exciting free and or low cost events and public programs in 2022. Dates for Party in the Park and Groove and Graze to be announced shortly. Subscribe to the Arts and Culture database by emailing your details to or like us on Facebook or Instagram.


Status: Open

The Glen Eira City Council Gallery is open and we welcome you back, as per Victoria’s COVID-19 Roadmap. We will have COVID safe measures in place in accordance with Victorian Government requirements. Visit our Gallery exhibitions and public programs page to find out what's on.

Glen Eira Leisure

Status: Some temporary changes

Caulfield Recreation Centre will close from midday, Tuesday 4 January and reopen Monday 10 January. This is due to staffing issues. 

Glen Eira Sports and Aquatic Centre is open with capacity limits. Temporary changes to operating hours of 7am until 7pm are in place from Wednesday 5 January through to Friday 7 January. 

You must be fully vaccinated to enter our facilities. To track capacity limits and ensure our members and casual patrons can access our aquatic facilities fairly on reopening, we are using a booking system via our member portal. You can find more detailed information on what’s open on our Glen Eira Leisure COVID-19 services update page or contact Glen Eira Leisure on 9575 7100

The facilities open are:

  • GESAC Gym and Group Fitness
  • GESAC Indoor Pools including Pirates Cove
  • GESAC Stadium
  • GESAC Childcare
  • GESAC Changerooms
  • Caulfield Recreation Centre Gym and Group Fitness

Other facility opening dates:

  • GEL Swim School — phased reopening of lessons from Monday 8 November (Swim School members can use the pools from 30 October)
  • A return date for Spa/Sauna/Steam at this stage is projected to be Wednesday 24 November

Gym memberships will be reactivated for access on Saturday 30 October. 

We have launched an online workout program — GEL Anywhere. You can choose from a range of exercises and workout in your living room, backyard, driveway, garage — anywhere! We are also hosting LIVE sessions on our Facebook page seven days a week.

For any questions about the closure or your membership, visit our Glen Eira Leisure COVID-19 services update or contact Glen Eira Leisure on 9575 7100

Glen Eira Libraries

Status: Open

Glen Eira Libraries are open, to fully vaccinated visitors. Click and collect services are still available, as well as home library delivery services for those people who are eligible. For more information, visit Glen Eira Libraries website.

You can make use of our free e-books, movies, digital magazines, e-audiobooks and e-newspapers — available online 24/7. Just download the Glen Eira Libraries app for free from iTunes and Google Play.


Status: Open

Our immunisations sessions are running, visit our immunising your child page for session days and times.

  • temperature checking
  • the use of hand sanitiser
  • limiting one parent and child per session
  • implementation of social distancing
  • seating is to be 1.5 metres apart.

All staff are provided with Personal Protective Equipment (PPE) as required by the State and Commonwealth Governments, so you can expect to see our staff with face masks and face shields along with standard protection such as gloves and sanitiser.

In-home support and community care

Status: Open

We continue to run in-home support services, including domestic assistance and personal care. Shopping from a list and Delivered Meals are also still available. Property maintenance is running at a reduced capacity for safety related tasks only.

All staff are provided with Personal Protective Equipment (PPE) as required by the State and Commonwealth Governments, so you can expect to see our staff with face masks and face shields along with standard protection such as gloves and sanitiser.

Our Social Support Groups are open.

Early Learning Centres and Maternal and Child Health

Status: Open

Early Learning Centres and Family Day Care Service are open to all children.

Our Maternal and Child Health services are open and will continue to provide essential care to infants and children. For more information or for any concerns, you can call the Glen Eira Maternal and Child Health Hotline on 9524 3403 between 9am to 5pm, Monday to Friday.

Parks and playgrounds

Status: Open 

Our parks and open space are open, including playgrounds, skateparks, active recreation spaces (hit-up walls, 3 point basketball, golf birdie cages) and fitness equipment.

Fully vaccinated gatherings are recommended.

Bookings are available via Council’s website for picnic shelters and open space.

Playgrounds and public toilets feature QR codes and check-ins are required.

Public toilets

Status: Open

All public toilets are open. Cleaning protocols are in accordance with Department of Health and Human Services guidelines.

Rubbish, recycling and transfer stations

Kerbside collections

Status: Open

These services are continuing as normal. However, your waste may be collected a little earlier than usual to allow drivers to stagger their start times. This is to reduce the risk of community transmission as the drivers would otherwise be collecting keys and trucks together. Drivers are now able to service major roads from 5am and side streets from 6am. Our aim is to return to normal collection times as soon as appropriate and we want to thank you for your understanding during this time.

For further information on noise generated by kerbside waste collection, visit the EPA Victoria website.

To reduce manual handling of bins, it would be helpful to place your bin for collection in a spot that won’t be blocked by parked cars, such as the edge of your driveway. Continue to put your bins out the night before collection.

Advice for householders regarding COVID-19

Below are some guidelines you can include in your daily routine in regards to COVID-19.

  • When you take your bin to the kerb, make sure you wash your hands before and after you bring it back in.
  • If you take a bin out on behalf of others, make sure you wear gloves and dispose of them appropriately.

For those with Coronavirus (COVID-19)

Put all of your usual items in your bin which goes out for kerbside collection. Wash your hands afterwards.

Please put the following disposable items into a sealed plastic or paper bag and into your bin:

  • tissues
  • cleaning cloths
  • masks

Put the bag in general waste (not recycle or green waste) for kerbside collection.

Put paper, cardboard and other recyclables that have mixed with the above disposable items into general waste as well.

Wash your hands straight after handling disposable items or items that have become mixed with them.

To help waste collectors:

  • Compact rubbish — if possible — before putting it in your kerbside general waste bin.
  • Don’t compact waste that is already in the bin. It may become stuck and not empty properly.
  • Don’t overfill waste or recycling kerbside bins or put them where they may easily tip over or spill.
  • Ensure you leave your bin in an unobstructed location.

Hard rubbish, bundled branch and cardboard

Status: Open

Hard rubbish, bundled branch and bulk cardboard booked collection services will continue to operate. However, note that these may occur earlier than usual on your collection day.

Ensure that you book your collection before putting any items out. Visit our Hard rubbish, branches and cardboard page to book your collection.

Transfer stations

Status: Closed

All waste transfer stations are currently closed to the public.

Youth Services

Status: Open

Youth Development Officers will be at the McKinnon Library and Youth Services, Monday to Friday from 1pm to 6pm (except public holidays), to those who are fully vaccinated.

You can also speak to a Youth Development Officer via phone, video-chat or email. Contact us on 9524 3676 between 10am to 5pm, Monday to Friday.

Community based programs will continue to run online until density/capacity limits are removed.


Status: Open

Our venues are open for bookings. We use the Victorian Government QR Code service to check-in attendees, for the purposes of contact tracing. All Venue Hire guests and attendees must check-in to their booked facility using the Service Victoria QR code provided.


For information about COVID-19 in your language, please see the DHHS translated COVID-19 resources

If you would like any of the information on this page translated into another language, please contact Council’s Media and Communications team on 9524 3333

למידע על קוביד-19 בשפתכם, אנא ראו את המשאבים המתורגמים על קוביד-19 מטעם ״משרד הבריאות והשירותים לאזרחים״

אם אתם מעוניינים לקבל מידע כלשהוא המופיע בעמוד זה מתורגם לשפה אחרת, אנא צרו קשר עם צוות העיתונות והתקשורת של המועצה בטלפון 9524 3333

अपनी भाषा में COVID-19 के बारे में जानकारी के लिए, कृपया DHHS अनुवादित COVID-19 संसाधन देखें

यदि आप इस पेज पर लिखी किसी जानकारी का किसी अन्य भाषा में अनुवाद कराना चाहते हैं, तो काउंसिल (परिषद) की मीडिया और संचार टीम से 9524 3333 पर संपर्क करें।

Per maggiori informazioni sul COVID-19 nella vostra lingua, visitate la pagina DHHS -Risorse sul COVID-19 tradotte.

Se desiderate accedere alle informazioni contenute in questa pagina in un'altra lingua, contattate il team Media e Comunicazione del comune al numero 9524 3333

Информацию о коронавирусе COVID-19 на русском языке можно найти онлайн в разделе переводов Департамента здравоохранения и услуг населению (DHHS translated COVID-19 resources)

Если вам нужен перевод информации, приведенной на этой странице, позвоните в муниципальный отдел СМИ и связи с общественностью по тел. 9524 3333

如需您所用语种的 COVID-19(冠状病毒病)相关信息,请查看 DHHS 的 COVID-19 资源译文

如果您希望将此页面上的任何信息翻译成另一种语言,请致电 9524 3333 联系市政厅的媒体与传播团队。