Property Debtors Officer

  • Join a collaborative, fast-paced and high-performing Rates and Valuations team.
  • Full time, permanent opportunity
  • $71K per annum + Superannuation

About the role

The Property Debtors Officer assists in the development and implementation of an efficient and pro-active rate collection system which provides for the timely collection of rates at the least cost to Council and the ratepayer. Additionally, there is the role require aid and support and advice to the Rates & Valuations team relating to debt recovery.

Your day-to-day duties will include:

    • Manage all aspects of Council's rate arrear arrangement policy including recording, accepting, monitoring payment and part payment arrangements.
    • Process and report daily debtor payments.
    • Contact debtors prior to legal proceedings.
    • Provide advice in relation to what properties are ready for legal action.
    • Issue debt collection letters as required.
    • Record and monitor payment arrangements.

About you

You are proactive individual who is efficient, and results focus with exceptional data entry skills and attention to detail. You have excellent communication and time management abilities, your ability to assess and interpret current legislation and policy will be integral. You will have working relationships with both internal and external stakeholders.

Skills and Experience

  • Tertiary qualifications, preferably accounting or property related, is desirable.
  • Demonstrated experience in a similar position. Prior Local government experience is highly desirable.
  • The ability to read, understand and measure building plans.
  • Experience maintaining, extracting, and reporting on data stored in databases
  • Understanding of and an ability to interpret Acts, Regulations, and guidelines relevant to Property and Valuations

Please note the successful candidate must be willing to undergo a police records check for the purpose of employment.

In accordance with government requirements, the successful candidate must provide evidence they have received an approved COVID-19 vaccination or authorised medical exemption.

Working at Glen Eira City Council

The City of Glen Eira is a dynamic municipality located within the south-east metropolitan region of Melbourne, approximately 10 kilometres from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses.

Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our 1,600 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services.

Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.

Employee Benefits

  • A supportive and collaborative team environment where your ideas are welcomed
  • Access to paid training and participation in Council's extensive Learning and Development programs
  • Reward and recognition programs
  • Comprehensive leave entitlements
  • Flexible working arrangements
  • Corporate gym memberships at Glen Eira Leisure

How to apply

Please attach your resume along with a cover letter detailing your experience and how it relates to the role.

For further information please contact Sid Emani on (03) 9524 3205 or email


Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:

  • Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees;
  • Receiving applications from people of all diverse abilities, skills, languages, cultures and backgrounds including: people with disability, Aboriginal and Torres Strait Islander people and LGBTIQ and gender diverse people;
  • Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.

If you are Aboriginal or Torres Strait Islander and require advice and support with the recruitment process, contact our Aboriginal Civic and Cultural Officer on T: 03 9524 3333 or E:

We value the knowledge, skills and talents that all people can share with our workforce and community.