MetroAccess is a partnership initiative between the Victorian Department of Human Services and local government. The aim of MetroAccess is to build the capacity of local communities across metropolitan Victoria so that they are more welcoming and inclusive of people with disabilities.

The Community Building Program assists the community to include people with a disability and their families and carers by:  

  • improving community understanding about the needs and aspirations of people with a disability;
  • developing and implementing responses to community priorities;
  • ensuring that the needs of people with a disability are the focus of community planning;
  • supporting service providers to assist people with a disability to live the sort of life they choose;
  • developing simple ways for people to access the information they need about services, community activities and consultation opportunities.

Our metroaccess officer is involved in a wide range of activities and projects throughout the year.

Some of the projects include:

  • Disability Awareness in Schools Program — employing people with disabilities to talk about their experience of disability to local primary school students.
  • Carers Day — an opportunity to recognise the role of unpaid carers in our community.
  • Communication training for home and community care staff — working with people who are non-verbal and using communication devices.
  • Co-ordinating Council’s Disability Reference Committee.
  • Missed businesses — working with local businesses to promote accessibility.
  • International Day of People with Disability — a free activities day at Glen Eira Sports and Aquatic Centre.
  • Updating our mobility maps.
  • Updating our Accessible Events Checklist.


For further information about MetroAccess and the Community Building Program, contact us on 9524 3333 or email: