Resources for seniors

Seniors Rights Victoria

Seniors Rights Victoria provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older people. This confidential service is staffed by qualified and experienced people who can help you.

Seniors Rights Victoria can be contacted on 1300 368 821 from 10am to 5pm, Monday to Friday or at


This is a website developed by the Victorian Department of Health for seniors. It is filled with useful information such as government support and services, community programs and contacts, health information, your rights, latest news and information on the Seniors Card.

Visit the SeniorsOnline website

Seniors Information Victoria (SIV)

Seniors Information Victoria (SIV) offers free information as an independent service, funded by the Victorian Government, on a wide range of issues of interest to older Victorians including housing options from independent living to residential care; home-based and community services; general information on financial and legal issues; health; wellbeing; retirement; new learning opportunities; and much more.

SIV can be contacted on 1300 135 090 between 9.30am to 1pm Monday to Friday or visit at the COTA Victoria offices on Level 4, 533 Little Lonsdale Street Melbourne. The office is open Monday to Friday 9.30am to 5pm or visit  

Council on the Ageing Victoria (COTA)

The Council on the Ageing (COTA) is a senior’s membership organisation that undertakes policy development, provides information on issues of importance to seniors, and represents the views of older Victorians to government, community and business organisations, the media and service providers. COTA members also get access to benefits through the COTA Rewards and Savings program.

Contact COTA on 9655 2100 between 9.30am to 1pm Monday or Friday or visit

You can visit the COTA Victoria offices on Level 4, 533 Little Lonsdale Street, Melbourne. The office is open Monday to Friday 9.30am to 5pm.

Consumer Affairs Victoria

For information on your rights when buying goods and services or to report scams and swindles, contact Consumer Affairs Victoria on 1300 558 181 or online at

Glen Eira Senior Citizen’s Register

Victoria Police have established a Senior Citizen’s Register for Glen Eira residents in partnership with us. The Register aims to improve home safety and provide community support for residents aged 60 years and older.

The Register is maintained by trained police and accredited volunteers. Volunteers contact each resident who has registered on the program once a month (or more regularly if requested) to check on their welfare and discuss any security issues or general concerns. The volunteers can also access and pass on any community information on local services that may be of assistance to the resident and their families.

To register your details, contact Leading Senior Constable Gary Oram during business hours from 8am to 4pm on 9556 6311.

My Aged Care

My Aged Care provides a clear entry point to the aged care system and is a key point of interaction with consumers including clients; carers; service providers; and health professionals.

Anyone can contact My Aged Care to find out how to access services or to seek help, phone 1800 200 422 Monday to Friday, from 8am to 8pm and Saturday, 10am to 2pm or visit