Make a payment
We offer several options for making a payment, depending on the type of payment you need to make.
You will need your infringement number to make a payment. Please note infringements issued in the last three days may not be available for online payment.
To pay your rates you will need your 13 digit reference number (without spaces) located next to the BPay logo or on your Council invoice to make a payment.
To pay your invoice for facility bookings, open space bookings, child care, aged care, community services, you will need your 13 digit reference number (without spaces) located next to the BPay logo or on your Council invoice to make a payment.
To pay your animal renewal registration you will need your 13 digit reference number (without spaces) located next to the BPay logo or on your Council invoice to make a payment.
Please note all payments are processed in Australian Dollars (AUD).
Other payment methods
Payment by direct debit can be arranged by completing and returning a Direct Debit Request Form to:
Glen Eira City Council
PO Box 42
Caulfield South 3162
Direct Debit form — Community Care, Child Care fees and Residential Care Services (PDF, 129KB)
For your protection and compliance with the Payment Card Data Security Standard, your email will not be accepted if forms are submitted with credit card details included.
Rates by direct debit — 10 monthly payment option
Make paying your Glen Eira City Council rates and charges simple and more manageable.
With our direct debit option, 10 equal instalment payments are deducted from your credit card or nominated bank account on the first working day of the month commencing in September.
If you wish to take up either of theses options you may:
Remember, once registered there is no need to keep track of due dates or worry about late payments.
Any amendments to account details need to be received on the Direct Debit Request form at least 14 days before the next debit day. In the event that ratepayers wish to cancel their direct debit arrangement with us, written authority needs to be received at least 14 days before the next debit day.
*By accessing this link you will be leaving the Glen Eira City Council’s website. Any transaction made through the Westpac website is subject to the terms and conditions of use of that site. Glen Eira City Council accepts no responsibility for any transaction or other usage made of the Westpac site and is not liable for any loss or damage resulting from use of that site.
**Any arrears from previous financial years must be cleared before this option can be activated.
*** If you are already on direct debit from your bank account there is no need to reapply unless you wish to switch to credit card or if your bank account details have changed you will need to reapply using this form.
The following services can be paid via your financial institution:
- animal registrations;
- community service;
- aged services; and
- child care.
Biller Code: 73106
Please refer to the invoice for the reference number.
Payments can be made by the following methods:
- by calling 03 9200 8210 with Visa or MasterCard only;
- by mail — send a cheque or money order to GPO Box 1941, Melbourne, 3001 (please do not send cash through the mail); and
- in person (prior to the due date) at Australia Post or at Council’s Service Centre, Glen Eira Town Hall, corner Hawthorn and Glen Eira Roads, Caulfield.
For further information on parking infringements, visit Glen Eira Parking Services website.
*By accessing this link you will be leaving the Glen Eira City Council’s website. Any payment made through the MerchantSuite website is subject to the terms and conditions of use of that site. Glen Eira City Council accepts no responsibility for any payment or other usage made of the MerchantSuite site and is not liable for any loss or damage resulting from use of that site.