Hard rubbish and bundled branches

Hard rubbish and bundled branches are collected on call. Residents are entitled to three free hard rubbish collections and three free bundled branch collections each financial year.

How to book a collection

Residents must make a booking by contacting us on 9524 3333 or by booking a collection online.

Place the material for collection on the nature strip on the day you make the booking. The material will be collected within four working days. Please do not place out quantities in excess of 4 cubic metres for hard rubbish and 3 cubic metres for bundled branches. If the quantity exceeds the amount specified, none of the material will be collected.

If booking for hard rubbish and bundled branch collections, make a separate booking for each service.

Hard rubbish

• Hard rubbish includes domestic items that will not fit in the household garbage bin including furniture, household appliances and general junk.
• Please note steel items will be collected by a separate truck.
• Maximum amount of hard waste is 4 cubic metres.
• Maximum length or height of an individual item is 2 metres.
• Maximum amount of carpet is 1 cubic metre.
• Up to 10 small pieces of timber will be collected.
• Refrigerator doors must be removed.

Council's hard rubbish service will NOT collect:

• car parts, batteries or tyres;
• gas bottles;
• chemicals and liquids (including paint and oil);
• commercial or business waste;
• waste material from building, renovation or demolition (including timber, bricks, concrete, rubble, fencing and pallets);
• items which are too heavy to be lifted by two people;
• broken glass, asbestos, cardboard or newspapers.

Bundled branches

• Maximum accepted length of bundles is 2 metres and maximum diameter is 300mm.
• Up to 20 bundles or branches (equivalent to 3 cubic metres) will be accepted.
• Small branches (less than 75mm diameter) must be tied in bundles with strong string (do not use stockings, wire or plastic to tie bundles).
• Large branches (thicker than 75mm) do not have to be bundled.
• Logs must not be thicker than 150mm or longer than 2 metres. 

Council's bundled branch service will NOT collect:

• timber, stumps or roots;
• soil contaminated materials;
• boxes or bags of green waste;
• wire or nail contaminated branches;
• ivy, bamboo, creepers or vines, palm trees, soft plants, rose bushes, thorny plants, weeds, grass clippings or leaves.

Free mulch

Free mulch is available to residents who use the bundled branch collection service. When booking a collection residents should advise Council they require mulch, and it will be left on the naturestrip. Council cannot guarantee the quality of the mulch.