Homelessness is when a person or a family is lacking stable, safe, secure and adequate housing. Anyone can be affected by homelessness as the causes are many and varied. Some known contributors of homelessness can include family violence, a shortage of affordable housing, unemployment, mental illness, family breakdown and drug and alcohol abuse.
There are a range of services that offer information and referral, financial assistance or advice to help you secure accommodation in the short term. Many are available for drop in contact or you can phone to make an appointment, some are available after hours.
If you are experiencing homelessness you can call Opening Doors on 1800 825 955 24 hours a day to speak directly with a housing and support worker.
For the details of services available locally see below or download the Glen Eira Homelessness Support Resource.
Glen Eira Homelessness Support Resource(PDF, 300KB)
People who are in housing crisis are able to access a service via the local organisations listed below. Services may include access to short-term, crisis or transitional housing, support, assistance to secure or maintain current accommodation, housing advice, financial assistance and referral.
Launch Housing St Kilda
122 Chapel Street, St Kilda
Monday to Friday, 9am to 5pm
Launch Housing Cheltenham
Level 1/11 Chesterville Road, Cheltenham
Monday to Friday, 9am to 5pm
Salvation Army Crisis Service
29 Grey Street, St Kilda
Monday to Friday, 9am to 11pm
Information, referral and material assistance
The following services offer information and referral to government, community and relevant not-for-profit agencies and may be able to provide material assistance. Community Information Glen Eira also offers material aid and no interest loans for people on low incomes.
Community Information Glen Eira
1134 Glenhuntly Road, Glen Huntly
Monday to Friday, 9.30am to 4pm
Salvation Army — Bentleigh
87 Robert Street, Bentleigh
Tuesday and Thursday, 9.30am to 12.15pm
St Vincents de Paul Society
Welfare Assistance Line
1800 305 330
Centrelink Financial Information Service
13 23 00
Provides information about Centrelink benefits to customers and potential customers.
Offers financial counselling, financial support and interest free loans.
1800 007 007
A website and free (from landlines) phone financial counselling service that will help you manage your money and debt.
Emergency contact numbers
(24 hours 7 days a week)
People experiencing homelessness
Call 1800 825 955 for a local response between 9am and 5pm (calls outside of these hours are diverted to Salvation Army Crisis Services.)
Women and children who are experiencing family violence
Call Safe Steps 1800 015 188
For emotional support 24 hours a day
Call Lifeline 13 11 14
Free local meals
40 Toolambool Road
12pm to 1.30pm
|St Paul’s Anglican Church
530 Dandenong Road
12pm to 1pm
February to November
The Waratah Room next to St. Anthony’s Hall
Corner Grange and Neerim Roads
12.30pm to 1.30pm
5pm to 7pm
|Murrumbeena Uniting Church
117 Murrumbeena Road
10am to 12pm
|Compass Community Care
5B South Drive
236-262 East Boundary Road
1pm to 2.30pm
soup and more
Note: these times and dates are subject to change. Correct as at November 2017.