Community Information Glen Eira

Community Information Glen Eira (CIGE) is a community-based information and referral service staffed by trained personnel, the majority of whom are volunteers. It is a not-for-profit benevolent organisation that is managed by a committee of management. The centre offers a personal information service in a supportive and informal setting and when required can refer clients to other appropriate local community services.

The organisation has existed since 1966 and we began funding CIGE in 1974 for the provision of community information and referral services. This level has increased over time and we have recently provided funding for the Volunteer Resource Centre. Funding from the Department of Human Services (DHS), through the Home and Community Care (HACC) program, was obtained in 1985 for the Social Support and Monitoring Service — a service initiated by the volunteers in 1974.

The centre distributes emergency relief to local residents in need of financial aid and the bulk of funds distributed comes from the Department of Family and Community Services.

Contact us: Monday–Friday, 9.30am–4pm
(Please note: emergency relief interviews are not conducted after 3.40pm)

1134 Glenhuntly Road
Glen Huntly
Telephone: 9571 7644 Fax: 9571 7933

CIGE is always interested in talking with those who would like to volunteer with any of its services.

Services that are provided by CIGE:

Information and referral 

Trained volunteers provide specialist information and referral to public community services.

Information given includes areas such as community affairs, income and assistance in obtaining other basic living essentials.

Referral can be made to health, welfare, financial counselling, housing and support agencies if appropriate.

Assistance is provided to local residents in need of relief from poverty, sickness, suffering, distress, misfortune, destitution or helplessness. Assistance is provided in the form of non-perishable food and food vouchers. Referrals can be made for some other types of material aid such as furniture.

Donations from local community groups and individuals to this service are highly appreciated.

Volunteer Resource Service

The Volunteer Resource Service provides a focal point for volunteering in Glen Eira.

Potential volunteers can access current information on local volunteering opportunities and information on volunteering.

The Service also facilitates a network of managers of local volunteer employing agencies and provides training sessions for volunteers.

Social Support and Monitoring Service

The primary aim of the Service is to assist frail elderly and people with disability in their own home. The Service aims to prevent social isolation and to maintain independence through volunteer support to clients. The Service also aims to help create social networks and improve quality of life by:

  • assisting individuals to participate in activities or interests of their choice;
  • providing practical support such as shopping assistance or transport;
  • providing social contact through friendly visiting; and
  • monitoring clients’ wellbeing through regular contact.

This special contribution by volunteers plays a large part in enabling our clients to maintain their independence and improve quality of life.

Tax Help

Tax Help is provided between July and October by volunteers trained by the Australian Taxation Office. This service provides assistance to fill in simple tax returns for those on low incomes.